Política de reembolso
At Yulii Fitwear, we want you to love your purchase. If for any reason you are not completely satisfied, you may request a return within 14 days of receiving your order.
After this 14-day period, we will no longer be able to accept returns or issue refunds.
Return Eligibility
To be eligible for a return, your item must be:
1. Unworn and unused
2. Unwashed
3. Free from perfume, deodorant, makeup, or any other marks
4. In its original condition
5. With all original tags attached
6. In its original packaging
You will also need to provide proof of purchase
How to Request a Return
To initiate a return, please contact us at:
Please include:
- Full Name
- Order Number
- Reason for Return
Returns sent without prior authorization will not be accepted.
Return Address
Yulii Fitwear
111 Boulevard de Grand-Case
97150 Saint-Martin
French West Indies
Return Shipping Costs
Return shipping costs are the responsibility of the customer.
We strongly recommend using a tracked shipping service. We cannot be held responsible for return parcels that are lost, delayed, or damaged during transit.
Damaged, Defective, or Incorrect Items
Please inspect your order upon delivery and contact us immediately if:
- Your item is defective
- Your item is damaged
- You received the wrong item
We will evaluate the issue and work with you to find an appropriate solution.
Sale Items and Gift Cards
Gift cards cannot be returned or refunded.
Sale items may only be returned if required by applicable consumer protection laws.
Exchanges
Exchanges are subject to product availability.
The quickest way to receive a different size, color, or item is to return your original purchase and place a new order once your return has been approved.
Refunds
Once we receive and inspect your return, we will notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method within 10 business days.
Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at: